FAQ
How can I contact customer support?
You can reach our customer support team through our contact page here.
What services do you offer?
We offer crew renting, location rentals, catering, and equipment rentals to support your production needs.
How do I book your services?
You can book our services through our website. Simply navigate to the service you need, fill out the booking form, and submit your request. Our team will get back to you promptly to confirm your booking.
What are your operating hours?
Our office is open from Monday to Friday, 9 AM to 6 PM. However, our services are available 24/7 depending on your production schedule.
How can I rent crew members from your website?
To rent crew members, simply browse our available crew listings, select the ones you need, and proceed with the booking process. You can specify the dates and requirements during checkout.
What types of crew members do you offer?
We offer a diverse range of crew members including directors, cinematographers, sound engineers, makeup artists, and more. Each profile includes detailed information about their skills and experience.
How do I know the crew members are qualified?
All our crew members are thoroughly vetted and have extensive experience in the industry. You can also request to see their portfolios or past work upon booking.
What types of locations do you offer?
We offer a wide range of locations including studios, urban settings, rural landscapes, and unique venues. You can browse our location gallery on our website.
Are there additional fees or requirements for location rentals?
Each location listing includes details about rental fees, any additional costs (such as permits or cleaning fees), and specific requirements for usage. Make sure to review these details before booking.
Can I visit the location before booking?
Yes, we encourage you to visit the location beforehand. Please contact us to schedule a site visit.
Do you offer special dietary options for catering?
Yes, many of our catering providers offer options for various dietary preferences and restrictions. You can specify these requirements when booking catering services.
How far in advance do I need to book catering services?
We recommend booking catering services at least one week in advance to ensure availability and to accommodate any special requests.
Can I customize the menu for my event?
Absolutely! Our catering providers are flexible and can often accommodate custom menu requests. Discuss your preferences with the catering service during the booking process.
What types of equipment do you rent out?
We rent out a wide range of equipment including cameras, lighting, sound equipment, and grip gear. Our equipment is regularly maintained and updated.
Is there a minimum rental period for equipment?
Rental periods vary depending on the type of equipment. Each listing specifies the minimum rental duration. Contact us if you have specific scheduling needs.
Can I get technical support with the equipment rental?
Yes, we offer technical support to ensure you are comfortable with the equipment. Our team can provide a brief training session during the pick-up or delivery.
Do you offer delivery and pick-up for equipment rentals?
Yes, we offer delivery and pick-up services for your convenience. Fees may apply depending on the distance and equipment rented.